●About CMG
A hands-on practice for Australian businesses with real operational risk.
Custom Management Group works inside Australian operational businesses, installing the compliance frameworks, systems and reporting that turn a fragmented operation into a controlled, auditable and scalable one.
30+
Years combined operational leadership
Tier 1
Major project and vendor readiness experience
12
Month structured transformation programs
100%
Australian owned and operated
●Our Position
Enterprise discipline, boutique responsiveness.
CMG was built by operators, not by consultants. The frameworks we implement come from running depots, production sites, fleets and major project supply chains, and from being on the receiving end of audits, prequalification reviews and regulator attention.
That is why we implement rather than advise. A recommendation nobody has time to action changes nothing; a system your team uses on a Tuesday morning changes everything.
●The Directors
You deal with the people doing the work.
CMG is led by its directors. Every engagement is scoped, delivered and reviewed by the two people below, which is why decisions are made quickly and nothing gets handed to a junior team.
Shane Evans
Director, Operations & Compliance
Shane brings more than twenty years of senior experience across government, energy, major infrastructure, transport, manufacturing and construction, all of it in highly regulated environments where safety, compliance and public accountability are non-negotiable. He has held accountability for assets, property, fleet, logistics and project delivery at scale, and is known for turning fragmented operations into controlled, auditable businesses.
His strength is governance that works in practice: legislative interpretation, risk identification, registers and record-keeping, and clear, defensible decisions that stand up to audit and external scrutiny. A former Australian Army officer and long-standing business owner, he pairs that discipline with genuine commercial instinct and the ability to lead large teams and contractor networks through significant change without losing pace.
Shane also holds board-level governance experience as a director of a community organisation, contributing to policy oversight, risk management and property decisions. At CMG he leads the compliance and project side of the practice, working alongside owners and management teams to remove risk, lift standards and make growth sustainable.
Kirstin Hunter
Director, Procurement, Vendor Management & Business Systems
Kirstin brings more than fifteen years of experience across procurement, vendor management and asset operations in infrastructure, energy and logistics. She has governed supplier networks and large operational fleets on some of the most demanding projects in the country, and is known for turning loose arrangements into measurable, well-documented control.
Her work is grounded in the detail that decides whether a business holds its margin: prequalification and vendor audits, agreements with terms that can be enforced, scorecards and performance reviews, expenditure and compliance reporting that reaches management on time, and asset programs that protect uptime while lowering lifecycle cost. She reads data closely and uses it to make the case for change rather than simply describe a problem.
At CMG, Kirstin leads procurement, vendor governance and the administrative and financial spine of a business: payroll and timesheets, document control, registers, reporting cadence and the workflow between the office and the field. She connects the platforms a business already runs so owners get reliable numbers weekly instead of chasing them monthly.
●The Support Team
The people who keep the work moving.
Behind every engagement sits a small support team handling the administration, records and site work that keeps a program on schedule. They prepare the documents, chase the evidence and make sure what we promise in a meeting is in place on the ground.
Daniel Chen
Compliance and Administration Lead
Daniel runs the document side of every engagement, from policy drafting to the registers and records that have to stand up to an audit.
- Policy, procedure and register drafting
- Audit packs and evidence collation
- Licence, insurance and accreditation renewals
Priya Nandan
Business Systems Consultant
Priya connects the platforms a business already runs so owners get reliable numbers weekly instead of chasing them at month-end.
- Workflow mapping and system setup
- Reporting dashboards and data cleanup
- Staff training and handover documentation
Tessa Warrick
Operations Support Coordinator
Tessa keeps engagements moving from the office, tracking actions, deadlines and client correspondence so nothing sits idle.
- Scheduling, action tracking and reminders
- Contractor prequalification paperwork
- Incident, defect and corrective action follow-up
Sarah Mitchell
Legal Advisor
Sarah reviews contractual risk, regulatory exposure and dispute pathways before they become operational blockers.
- Contract and engagement terms review
- Regulatory and legislative risk advice
- Dispute resolution and claims support
Marcus O'Brien
Project Delivery Consultant
Marcus manages the on-the-ground implementation of CMG programs, keeping milestones, stakeholders and site realities aligned.
- Project planning, milestones and status reporting
- Site readiness and stakeholder coordination
- Change control and issue escalation tracking
Emily Carter
HSE & Quality Advisor
Emily builds the safety and quality systems that protect people, reputation and contract performance across operational sites.
- HSE system setup, audits and gap analysis
- Incident investigation and corrective action plans
- Quality assurance registers and compliance reporting
●Why Clients Engage Us
Practical solutions. Stronger operations. Sustainable results.
Embedded, Not Advisory
We don't hand over a report and leave. CMG works inside your operation, builds the systems with your people, and stays until they run without us.
Defensible by Design
Every framework we implement is built to be evidenced with controlled documents, registers, verification records and reporting that hold up under audit or regulator scrutiny.
Practical and Implementable
Solutions sized to your business, your team and your budget. No enterprise theory that never survives contact with the depot floor.
Built for the Digital Age
Paper processes become digital workflows, dashboards and exception reporting, using platforms your team already knows rather than forcing a migration.
Ready to take control of the operation?
Request our capability pack, which includes the operating model, service scope, compliance approach and sample reporting outputs, or book an operational assessment.